Effective as of Febraury 28, 2025 Talkflow (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Talkflow.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Talkflow. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

• Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Talkflow, that is responsible for your information under this Privacy Policy.
• Country: where Talkflow or the owners/founders of Talkflow are based, in this case is Georgia
• Customer: refers to the company, organization or person that signs up to use the Talkflow Service to manage the relationships with your consumers or service users.
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Talkflow and use the services.
• IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• Personnel: refers to those individuals who are employed by Talkflow or are under contract to perform a service on behalf of one of the parties.
• Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• Service: refers to the service provided by Talkflow as described in the relative terms (if available) and on this platform.
• Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• You: a person or entity that is registered with Talkflow to use the Services.

Information automatically collected

We automatically collect certain information when you use our mobile application. This information does not reveal your specific identity (such as your name or contact information) but may include:

• Device and Usage Information – IP address, device model, operating system, language preferences, app version, and country.
• Interaction Data – Information about how and when you use our app, including feature usage, session duration, and interactions with different parts of the app.
• Technical Data – Crash reports, app performance metrics, and diagnostic information to help improve stability.